| 1. |
Documents received notifying us that a shipment is
arriving or has arrived.
We make sure that the documents are in order. This includes
getting the required permits, making sure the licenses,
certificates and any other special documents are there. If all the
documents are not there we will either contact the supplier or
client to obtain the documents. In some cases we can generate the
documents ourselves.
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| 2. |
Ocean shipments (before release)
If your goods are arriving by ship there are generally several
more steps that we do before the shipment is released. This can
include submitting the original Bill of Lading to the steamship
agent and ensuring that all the fees have been paid. We have to
confirm with the warehouse that the goods are available for customs
release before applying to have the goods released.
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| 3. |
Set up release with customs
Depending on where and when the goods are coming into Canada we
will prepare the required documents or information for customs and
submit it to them. Generally this is done by entering the details of
the shipment and sending the information to customs electronically.
In some cases we have to prepare a package with the documents and
either courier or deliver it to customs ourselves.
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| 4. |
Ocean Shipments (after release)
If necessary we will make the arrangements to have the shipment
picked up at the warehouse and delivered to you. This includes
faxing the warehouse and the cartage company. At this time we also
check to make sure that the steamship and the warehouse don't have
any reasons why the shipment can't be picked up. They may not have
the Bill of Lading or there may be fees that have not been paid.
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| 5. |
Account for Duties and Taxes
Once the shipment has been released the duties and taxes have to
be accounted for within a prescribed time limit. This involves
classifying each commodity in the shipment and determining the
country of origin for that commodity. This information is
transmitted electronically to customs.
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| 6. |
Invoice sent to client
We generally prepare the invoice and other supporting documents
within a day of the shipment having been released.
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| 7. |
Other things we do
- Retain all documents pertaining to shipments for 6 years.
- Maintain the correct bonds and licenses for each office that
we operate.
- Pay the Receiver General the duties and taxes for each
shipment.
- Operate "non-revenue" offices at various locations to
provide better service and to reduce your costs.
- Keep current with changes made by customs and other
government departments.
- Maintain databases with current information on exchange
rates, duty and tax rates and requirements of other government
departments.
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